125West Customer Service Rated “Excellent”
Stella Service uses secret shoppers and analysts with customer service evaluation training and first-hand experience to thoroughly investigate the customer service quality of each online store that they evaluate. Their job is to collect data and experience life as a customer around every attribute of the online shopping experience. From that, Stella Service can assign a rating to each business and compare stores within their category and the online shopping universe as a whole.
125West.com was recently awarded the coveted Stella Service EXCELLENT rating. We are proud of this independent evaluation and will continue in the future to provide our customers with this same high level of personal customer care and service.